Site Reliability Engineer

Summary

Join Apaleo, a promising international hospitality start-up, as a Site Reliability Engineer! You'll run our production environment, monitor system health, and participate in on-call rotations. Responsibilities include optimizing system performance, improving monitoring, and building software to manage platform infrastructure. You'll collaborate to resolve production issues and balance feature development with reliability. Apaleo offers a key role in a diverse, international team, competitive compensation, flexible work location, and various team events and benefits.

Requirements

• Over 5 years of experience as a Site Reliability Engineer, with a proven track record of tackling complex challenges and working with robust SaaS/PaaS products
• You regularly use at least one programming language and are ideally familiar with C# and .Net
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement
• Experience in running distributed systems built on top of Kafka, PostgreSQL, AWS S3, AWS SQS, AWS SNS
• Experience operating highly available distributed systems at scale, as well as building and deploying software in a SaaS environment
• Experience with technologies we use: Terraform, Docker (virtualization), ECS, DataDog, AWS
• Ability to analyze and troubleshoot complex issues related to cloud infrastructure
• Excellent communication skills with the ability to work independently and in a team

Responsibilities

• Run the production environment by monitoring availability and taking a holistic view of system health
• Participating in the on-call rotations
• Measure and optimising system performance, as well as improving the monitoring system with an eye toward pushing our capabilities forward in order to run Apaleo in a cloud environment at scale
• Improve reliability, quality, and time-to-market of our suite of software solutions by driving best practices for monitoring, alerting, and incident management company-wide
• Build software and systems to manage platform infrastructure and provide primary operational support to the infrastructure that underpins Apaleo's SaaS product
• Identify, respond to and collaborate with the team to resolve production and customer issues and incidents
• Balance feature development speed and reliability with well-defined service-level objectives
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding

Benefits

• A key role in one of the most promising international start-ups in the hospitality industry, located in the heart of Munich
• A diverse team of motivated and international experts from various disciplines and backgrounds
• Fair compensation with a transparent peer review, career progression plan and personal development program
• Flexible and free choice of work location + we support remote work
• Team events: team-events, dinners, meet-ups, Oktoberfest
• 30 vacation days per year
• Free public transportation inside the city of Munich