Canonical is hiring a
Site Reliability Engineer

Summary

The job is for a Site Reliability / Gitops Engineer at Canonical who will maintain and improve IT production services, drive operations automation, collaborate with development teams, and provide feedback to developers on how their products operate at scale. The role requires experience in IaC, Linux networking, cloud computing, Python software development, and a strong modern engineering background.

Requirements

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Passionate and familiarized about open-source, especially Ubuntu or Debian

Responsibilities

• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
• Carry final responsibility for time-critical escalations

Benefits

• Base pay depends on various factors including geographical location, level of experience, knowledge and skills
• Additional benefits may apply depending on the work location
• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events