Remote Site Reliability Engineer

Summary

The job is for a Site Reliability Engineer at Circonus who will maintain and improve the systems of Circonus SaaS and on-premise customers, communicate with management and customers, and work in a support rotation capacity. The position is 100% remote.

Requirements

• Linux (RHEL, CentOS, Ubuntu)
• Experience working with cloud service providers such as AWS, Azure, or GCP
• Ansible, Chef or similar configuration system
• HAProxy, PostgreSQL, Apache or similar technologies
• Strong networking knowledge: firewalls, TCP & UDP, DNS, SSL/TLS
• Strong understanding of monitoring principles
• Familiarity leveraging REST and REST-like APIs for operations tasks
• UNIX troubleshooting skills: tcpdump, strace, bpftrace, etc
• Fluency in one or more of the Git, Subversion or Mercurial version control systems

Responsibilities

• Install, upgrade and manage systems powering customer infrastructure running Circonus software
• Troubleshoot availability and performance issues
• Diagnose production issues and perform front-line remediation
• Communicate with management and customers regarding aberrant system’s behavior
• Influence software and architecture design based on system and architecture observations related to performance and reliability
• Participate in an on-call schedule

Preferred Qualifications

• 7+ years’ experience in the technology industry
• Experience and/or senior technical knowledge of monitoring and analytics solutions
• Experience with Docker, Kubernetes and containers
• Terraform, Chef and Ansible experience
• Open search experience

Benefits

• Discretionary PTO policy
• Generous employer health, and dental insurance
• Employer-matched 401(k) Plan