Site Reliability Engineer

Summary

Join Daxko's TechOps team as a Site Reliability Engineer and become an instrumental part of building and supporting the foundational tools used by product teams. Apply your cloud computing skills (AWS, VMWare) to deploy upgrades and fixes, design software integrations, and troubleshoot production issues. You will implement automation tools and frameworks (CI/CD pipelines), collaborate on improving engineering tools and data security, and work with core components like load balancers and firewalls. Conduct system tests and maintain documentation, while also monitoring system activity and executing disaster recovery plans. This role requires a deep love for automation, scalable systems, and new technologies.

Requirements

• Bachelor’s degree in a technical discipline OR equivalent experience
• Two (2) to Three (3) years’ experience in a DevOps/SRE Role
• Expertise in software development methodologies
• Experience working knowledge DevOps tools like Git and GitLab
• Extensive experience with automation tools such as Terraform, Chef, or Ansible
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Strong analytical and problem-solving skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Strong command of software-automation production systems (Jenkins and Selenium)

Responsibilities

• Apply cloud (AWS, VMWare) computing skills to deploy upgrades and fixes
• Design, develop, and implement software integrations based on user feedback
• Troubleshoot production issues and coordinate with the development team to streamline code deployment
• Implement automation tools and frameworks (CI/CD pipelines)
• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security
• Work with core components such as load balancers, firewalls, etc
• Conduct systems tests for security, business continuity, performance, and availability
• Develop and maintain design and troubleshooting documentation
• Monitor system activity 24/7 as part of an on-call rotation
• Execute our disaster recovery plan; ensuring it is up-to-date and thoroughly tested

Preferred Qualifications

• Proficient in AWS and/or VMWare Technologies
• Understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
• Experience with Monitoring Technologies (Logicmonitor, Instana, NewRelic, Rapid7, CloudPassage, etc.)
• Experience working tickets and managing priorities within issue tracking systems (Jira, etc.)
• Experience in multiple scripting languages such as Perl/Python/Java/Bash
• Experience with Containers and Orchestration (Docker, K8s, Rancher, AKS, EKS)
• Working knowledge of Microsoft SQL, MySQL, and/or Postgres

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work