DFINITY is hiring a
Site Reliability Engineer, Web3 - Switzerland

Summary

The job is for a Site Reliability Engineer at DFINITY to ensure the stability of the Internet Computer by creating tools, processes, and frameworks. The role involves collaborating with various teams, participating in on-call duties, and having experience with Unix systems, Kubernetes, Rust coding, observability tools, incident response, reliability engineering, security background, and community interaction.

Requirements

• Proven experience in monitoring and maintaining large production systems using tools such as Prometheus, Victoria Metrics, Elastic Search, and Grafana
• Proficiency in managing multiple observability stacks across various availability zones, leveraging Kubernetes for deployment orchestration
• Extensive experience in designing and developing moderate-sized applications (up to ~10K lines of code) in Rust. Skilled in setting up automated testing and CI/CD environments
• Capable of approaching problems methodically and systemically, especially during troubleshooting
• Expertise in coordinating incident response across multiple teams, with excellent communication skills to clearly understand the situation, next steps, and team responsibilities
• Preferable experience in Site Reliability Engineering (SRE) within a crypto environment where decisions are governed by DAOs
• Experience in building security-sensitive tools and managing security risks in such environments. A background in DevSecOps is highly desirable
• Proven experience in engaging with community members of large open-source projects. Ideally, the candidate is already active within the ICP community

Responsibilities

• Design, build, deploy, and maintain services to ensure the high availability and reliability of DFINITY's products and the Internet Computer Protocol (ICP)
• Automate processes through coding, enhancing efficiency and reducing manual intervention
• Integrate reliability and operability into the product from the start by participating in design and code reviews, identifying risks, and proposing mitigations
• Work with engineering and security teams to establish processes that align with the goals of the Internet Computer while remaining operationally feasible and automatable
• Collaborate with product owners to define Service Level Objectives (SLOs) and implement them in code and observability infrastructure
• Participate in on-call duties for production services on a 12/7 schedule, split across two sites. On-call duty is approximately 1 week every 6 weeks. Coordinate incident response and ensure resolution, involving engineers from other teams as necessary

Benefits

On-call work is compensated with a monetary and a time off compensation