Site Reliability Engineer

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Encora

πŸ“Remote - Mexico

Job highlights

Summary

Join our team as a Site Reliability Engineer at Encora to drive the resilience and scalability of our software systems by combining software engineering and operations expertise.

Requirements

  • Proficiency in modern monitoring tools, project tracking, and version management
  • Experience with Infrastructure as Code (IaC) tools and release management tooling
  • Familiarity with incident alert tools and container orchestration platforms
  • Proven experience managing applications in production environments
  • Strong understanding of incident management and root cause analysis processes
  • Ability to streamline processes, especially in change and release management

Responsibilities

  • Continuously monitor applications using automated tools to ensure optimal reliability
  • Act promptly in production environments to resolve reliability issues, conducting thorough root cause analysis during ongoing incidents
  • Oversee change management and release processes, ensuring smooth deployments and production environment stability
  • Partner with development teams to address system-related issues and eliminate toil through automation, enhancing team productivity
  • Ensure systems are both reliable and scalable, focusing on high-performance standards and operational efficiency

Benefits

Remote work

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