πWorldwide
Site Reliability Engineer

Encora
πRemote - Mexico
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Summary
Join our team as a Site Reliability Engineer at Encora to drive the resilience and scalability of our software systems by combining software engineering and operations expertise.
Requirements
- Proficiency in modern monitoring tools, project tracking, and version management
- Experience with Infrastructure as Code (IaC) tools and release management tooling
- Familiarity with incident alert tools and container orchestration platforms
- Proven experience managing applications in production environments
- Strong understanding of incident management and root cause analysis processes
- Ability to streamline processes, especially in change and release management
Responsibilities
- Continuously monitor applications using automated tools to ensure optimal reliability
- Act promptly in production environments to resolve reliability issues, conducting thorough root cause analysis during ongoing incidents
- Oversee change management and release processes, ensuring smooth deployments and production environment stability
- Partner with development teams to address system-related issues and eliminate toil through automation, enhancing team productivity
- Ensure systems are both reliable and scalable, focusing on high-performance standards and operational efficiency
Benefits
Remote work
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