Site Reliability Engineer

Summary

Join the Everbridge Federal Platform team and play a critical role in ensuring the service quality and availability of Everbridge's solutions. You will design, deploy, and manage services at scale, champion SRE best practices, and leverage cutting-edge technology. The platforms you support are vital for delivering timely information to protect people and businesses. This position involves working in a DoD IL4 cloud environment, maintaining AWS infrastructure, and collaborating with Agile teams. You will build upon operational availability, security, scalability, and reliability, while also participating in on-call rotations to resolve production issues. This role requires a strong background in AWS, Kubernetes, and DevOps/SRE principles.

Requirements

• 2+ years of technical AWS experience, managing and owning systems in a production environment
• 1+ years of Kubernetes experience (EKS, AKS, GKE, Self-managed)
• 2+ years of Terraform or similar IaC experience
• 2+ years of experience with MongoDB or ElasticSearch/ELK administration
• 2+ years of experience with application development or writing automation in Java
• Experience with the following tooling: GitLab CICD, Packer, Docker, EKS, Kubernetes, Spinnaker, Helm, Argo, Jenkins
• Experience with Telemetry tools such as Datadog, SumoLogic, Grafana, Prometheus
• Experience with configuration management tools such as Salt, Ansible, AWS user_data
• Experience with a DevOps/SRE production environment
• Experience with Agile practices
• UNIX/Linux experience
• Experience working on DoD programs
• Currently hold a Secret Clearance or a be a US citizen with the ability to obtain a Secret Clearance
• Must have or be able to obtain and maintain DoD 8140 “Intermediate” level or higher certification (formally DoD 8170 IAM Level II)

Responsibilities

• Keep people safe and businesses running
• Be an integral member of the team implementing our platform in a DoD IL4 cloud environment
• Maintain infrastructure from conception to completion within AWS. Including services such as VPCs, EC2, Transit Gateways, IAM roles and policies, Route53, S3, SGs, NACLs
• Build upon the operational availability, security, scalability, efficiency, monitoring, instrumentation, and overall service reliability of Everbridge's solutions
• Collaborate across Agile teams with Architects, Developers, Quality, Data, Security, and other engineers on designing and implementing highly reliable solutions
• Research and implement SRE and best practices and by creating automation, cross-functional collaboration, and data-driven decisions to reinforce the integrity and reliability of our systems
• Participate in a rotating on-call rotation to resolve production escalations

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• Disability income benefits
• Life and AD&D insurance
• A 401(k) plan and match
• Paid time off
• Fitness reimbursements