Site Reliability Engineer

Summary

Join a passionate team of developers creating next-generation clustered media content management systems. Work alongside major content distribution providers and broadcasters. Diagnose technical issues in an AWS serverless environment, build and maintain support tools, and analyze daily operations for improvement. Contribute an operational perspective to ensure system reliability and maintainability. Effectively communicate with the team and management, and provide system support, occasionally outside of regular hours. Promote best practices and manage your time effectively to meet team objectives. The role offers a remote/hybrid work mode with specific office hours.

Requirements

• An active interest in new and upcoming software engineering technologies and practices
• Ability to explain technical ideas and concepts
• Extensive understanding of the best practices for serverless and SaaS operations
• Comprehensive understanding of high availability, scalable and distributed systems; familiar with limitations of CAP
• In-depth understanding of cloud technologies, in particular AWS Services and tools (Cloud Formation, Lambda, DynamoDB, SQS, SNS, EC2, S3, AWS CLI, Boto3, etc.)
• Experience working with and building RESTful APIs
• Familiarity with the use and configuration of CI & CD pipelines such as Jenkins & AWS CodePipeline
• Use of the Git version control system
• Understanding of fundamental databases concepts for both relational and 'NoSQL' type persistence stores
• Ability to manage your own time and priorities in pursuit of the team's objectives
• Strong sense of ownership, customer service, and integrity
• 5 years +

Responsibilities

• Diagnose challenging technical issues within an AWS serverless environment
• Build and maintain tools to support the smooth running of a broadcast grade SaaS platform
• Active analysis of day-to-day technical operations with a goal to streamline and improve
• Bring an operational perspective to the team, ensuring that systems are developed with a mind towards reliability, maintainability, and operational ease
• Clearly and effectively communicate with team and management
• Support and troubleshoot systems, occasionally outside of regular office hours
• Encourage others to follow industry and platform best practices for the development and operation of systems

Preferred Qualifications

Extensive experience with Python is an asset

Benefits

• Remote/Hybrid Work mode
• Office Timing: 1pm to 9pm IST
• Opportunities for career progression
• Mentoring others
• Third-party education