Site Reliability Engineer

Summary

Join Graylog's multinational cloud services team as a Site Reliability Engineer. You will provide architectural guidance and technical solutions for a 24x7 support cloud offering, focusing on high availability, resilience, security, scalability, and cost efficiency. Responsibilities include cloud infrastructure management using AWS, Terraform, and Kubernetes; implementing security measures and ensuring compliance; developing internal tools; resolving infrastructure issues; advocating for cloud strategies; and sharing knowledge. The role is full-time and permanent, based in North America, and reports to the Engineering Manager, Site Reliability. Graylog offers a remote-friendly work environment and various benefits.

Requirements

• Proficiency in managing cloud infrastructures, especially AWS, along with associated tools like Terraform and Kubernetes, ensuring high availability, scalability, and resilience
• Hands-on experience with IaC tools and techniques, including configuration management and cloud provisioning
• Basic programming skills in at least one language, such as Python, for tool development and automation tasks
• Knowledge of security protocols and compliance requirements specific to cloud environments, with experience in implementing security measures
• Experience in diagnosing and resolving infrastructure-related issues, working closely with development and support teams
• Familiarity with cloud monitoring tools and performance metrics to continuously evaluate and improve the infrastructure
• Understanding of continuous integration and continuous deployment practices for efficient and reliable product releases
• Ability to document technical processes clearly and effectively communicate architectural decisions and changes to various stakeholders

Responsibilities

• Provide architectural guidance and technical solutions for adapting our product in a 24x7 support cloud offering, with a focus on delivering a product that is highly available, resilient, secure, scalable, cost-efficient, and consistently delivers valuable product outcomes to consumers
• Writing pull requests (PRs) to make changes that improve and optimize our AWS+Terraform+Kubernetes setup, centring around ensuring its high availability, scalability, and resilience
• Implementing security measures, auditing the cloud environment, and ensuring adherence to compliance standards
• Expanding our internal tool base, focusing on Infrastructure as a Code and configuration management improvements
• Collaborating with teams to identify and resolve infrastructure-related issues swiftly, minimizing any impact on product performance
• Championing cloud strategies that align with and advance our business objectives, especially during pitch cycles and other planning meetings
• Connecting with Cloud Engineers, Site Reliability Engineers, and application engineers, documenting key decisions where possible and making sure critical knowledge isn't siloed in a single spot in the organization

Benefits

• Opportunity to work with a globally distributed and diverse team
• Grow and develop professionally and personally in a fast-growing environment
• Choice of the latest equipment to help you succeed
• Monthly allowance to support your commute costs and support outfitting your work-from-home environment
• Remote-friendly work environment