Remote Site Reliability Engineer

Summary

Join our engineering team as a dynamic fully remote Site Reliability Engineer and play a critical role in ensuring the stability, reliability, and scalability of our systems and applications.

Requirements

• 3+ years of experience in a SRE, DevOps or similar role
• Proven experience with cloud platforms (e.g., AWS, GCP), including container orchestration (we use ECS)
• Proficiency in Ruby on Rails or Python and RESTful API development

Responsibilities

• Design and implement monitoring and alerting systems to ensure 24/7 system availability, including automating detection of outages, latency, and performance bottlenecks
• Automate repetitive operational tasks, deployments, and infrastructure management
• Analyze system performance and plan for future scaling to handle growth, ensure infrastructure meets performance needs, and adjust resources accordingly
• Work closely with software engineers to ensure smooth deployments and identify areas for operational improvement
• Assist in maintaining the security of systems by enforcing best practices and compliance with industry standards and regulatory requirements
• Develop and maintain disaster recovery plans, and ensure high availability and redundancy across systems
• Identify and drive improvements in system architecture, operational practices, and tooling to enhance reliability, security, and scalability

Preferred Qualifications

• Experience with real-time systems, location-based services, and/or telephony apps (e.g., Twilio) is a plus
• A healthy hatred of all things Windows
• Solid understanding of relational databases (PostgreSQL) and NoSQL databases (Redis)
• Familiarity with system scalability, performance management, and agile methodologies
• Experience with version control (Git), CI/CD tools, and project management software (Jira, Bitbucket)