Site Reliability Engineer

Summary

Join Ivanti's Site Reliability Engineering team as a hands-on technical expert contributing to the reliability and automation of our SaaS product offerings. You will research, maintain, and contribute to the automation of SRE tools and processes, participate in code reviews, and deploy and manage Ivanti's production SaaS environments in AWS and Azure. This role requires collaboration with geographically dispersed teams, participation in on-call rotations, and a strong software engineering background. The ideal candidate will have a BSc in Computer Science or equivalent experience and proficiency in Python and other programming languages. This position is based in Scotland and requires authorization to work in the United Kingdom.

Requirements

• A BSc in Computer Science, a related field, or equivalent practical experience
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Proficiency with Python and experience with one of the following languages: Java
• Golang
• C#
• Proficiency working with Bash interactively and programmatically
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• Familiarity with container orchestration technologies (EKS or AKS preferred)
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Proficiency working with Infrastructure as Code (IaC)
• A desire to adopt and implement emergent technologies and best practices
• Strong verbal and written communication skills in English for the purposes of global collaboration
• Applicants must reside in Scotland and be authorized to work in the United Kingdom

Responsibilities

• Researching, maintaining, and contributing to automation of SRE tools and processes
• Contributing to solutions toward reducing toil within SRE
• Participating in code review and analysis with SRE peers
• Composing and reviewing contributions to SRE documentation such as system documentation, technical guides, and runbooks
• Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
• Working with geographically dispersed, cross-departmental teams to solve difficult problems
• Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution

Preferred Qualifications

• Prior experience as a Site Reliability Engineer
• Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge: Cloud Development and architecture
• Kubernetes Administration
• Linux Administration
• Software engineering disciplines
• Proficiency developing for serverless frameworks such as Azure Functions or AWS Lambda
• Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA