Site Reliability Engineer

Summary

Join One's mission to help customers achieve financial progress as a Site Reliability Engineer (SRE). Ensure availability and reliability of critical services, collaborate with engineering teams, and drive incident management process.

Responsibilities

• Working proactively with engineering teams to help them set SLOs and implement best practices for logging and telemetry collection
• Design, implement and maintain the tools and systems that support service reliability, monitoring, and alerting
• Participating in a 12x7 on-call rotation supporting the health of our services
• Driving the incident management process and support a blameless post-mortem culture
• Participating in application design consulting and capacity planning
• Defining and formalizing SRE practices and help guide the overall reliability engineering direction
• Providing mentorship both formally and informally to engineers at One
• Continuously optimizing systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability
• Combining software and systems knowledge to engineer high-volume distributed systems in a reliable, scalable, and fault-tolerant manner