Remote Site Reliability Engineer

Summary

Join our engineering team as a Site Reliability Engineer to maintain shared cloud resources, improve internal processes, and collaborate with cross-functional teams. We're passionate about DevOps, security, and automation, and we want you to be too.

Requirements

• Hands-on Engineering
• 5+ years of hands-on experience with a majority of the following technologies, along with a willingness to become proficient in the remaining areas
• Windows and Linux Servers
• VMware
• Cloud platforms, preferably with Azure
• Active Directory
• Secrets management with Consul and Vault or similar systems
• Configuration management tools like Salt, Ansible and Terraform
• Firewalls and load balancers such as F5
• Web servers, including IIS and NGINX
• Database Server Infrastructure like Microsoft SQL Server and PostgreSQL
• Application Performance Monitoring with tools like New Relic
• Infrastructure monitoring with tools like Sensu, SolarWinds, Nagios, or Azure App Insights
• CI/CD tools like TeamCity, Octopus Deploy, Concourse, Azure DevOps, or GitHub Actions
• Log Aggregation tools like SumoLogic or Splunk
• Network theory and protocols such as DNS, DHCP, proxy servers, and firewalls
• Security operations with tools for SAST, DAST, RAST, and WAF
• Infrastructure as Code or automation experience
• Proficiency, high-comfort, and familiarity with
• One or more programming languages, such as C#, JavaScript, Python or Go
• One or more scripting languages, such as PowerShell and BASH
• Command line tools such as (git, netcat, npm, terraform, etc.)

Responsibilities

• Make improvements to internal processes to reduce lead time and increase deployment frequency
• Identify improvements to the quality, security, and performance of our infrastructure
• Increase the velocity with which teams deliver, leveraging expertise from various functional disciplines
• Identify how to remediate production incidents more quickly and safely while reducing the frequency of outages
• Actively engage with other teams and departments to collaborate on best practices and implementation strategy
• Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies
• Create SLIs, SLOs, and SLAs
• Contribute to capacity planning, advise and consult with teams who will be load/stress testing
• Keep up with industry innovations, recommending new tools or practices when appropriate
• Actively mentor peers, developing their expertise and inspiring others to innovate
• Provide timely assistance and remediation solutions during critical situations and production incident
• Document and share “lessons learned” from production, including root cause analysis
• Explore new ways of improving communication between other Site Reliability Engineers and with other teams
• Write and maintain architectural, stakeholder, and policy documentation