Site Reliability Engineer

Summary

Join Pythian as a Senior Site Reliability Engineer and play a critical role in ensuring the reliability and performance of our services and systems. You will develop and maintain automated systems, enhance system reliability, and mentor junior team members. Responsibilities include building software applications, ensuring data security, designing scalable solutions, creating documentation, collaborating with development teams, and spearheading incident response. You will leverage new technologies to reduce costs and eliminate technical debt. This remote position requires experience with Object Oriented Programming (Python or Go), Terraform, AWS, and various other tools. Pythian offers a competitive compensation package, including a bonus, training allowance, remote work flexibility, and equipment.

Requirements

• Demonstrated experience in Object Oriented Programming with Python or Go
• Tool Stack: Terraform, AWS, Docker, Vault, ProxySQL, and Gitlab
• Skills: Automation (General), Infrastructure as Code, Python Scripting, Bash shell scripting and Unix system admin
• 5 Years working in an SRE role, including a minimum of two years verifiable experience working with terraform on AWS in a production environment
• Intermediate-level experience with MySQL or other relational database systems
• Logical and analytical thinking for problem-solving
• Proven ability to systematically identify patterns and underlying issues in complex situations
• Strong skills in identifying opportunities to improve processes, systems, and structures, enhancing performance through analysis and assessment of existing process flows, methods, and standards
• Experience in delivering clear, well-structured, and meaningful information to a target audience, using appropriate communication mediums and language tailored to the audience
• Ability to achieve mutually agreeable solutions by staying adaptable, communicating ideas clearly, and practicing active listening

Responsibilities

• Ensure services and systems are reliable by focusing on scalability, latency, performance, availability, efficiency, and observability
• Develop systems and maintain key components to automate and minimize human labor
• Enhance system reliability while decoupling system size from operational toil and complexity
• Training and mentoring - both technical and customer satisfaction oriented
• Use relevant development languages and knowledge of systems, services, and tools appropriate for the business area to build software applications
• Serves as the primary contact for this area
• Develop readable and reusable code by applying standard patterns and using standard libraries
• Mentor junior team members on code readability and reusability
• Ensure data security, integrity, and quality by adhering to company standards and best practices
• Design solutions that fulfill current business requirements and accommodate future enhancements
• Guide teams to guarantee systems are reusable and interoperable
• Use best practices to reduce risks to business operations by creating clear documentation like runbooks and operational guides
• Collaborate with development teams to define and implement relevant observability metrics, with the goal of enhancing application reliability
• Spearhead incident response for issues impacting their track
• Leverage new technologies and automation to reduce operational and maintenance costs
• Eliminate technical debt, identify scaling bottlenecks, and proactively plan for future growth to ensure infrastructure is kept up-to-date
• Use excellent technical judgement, innovation, and execution to prioritize and solve challenging problems
• Independently drive business results across multiple teams by either leading high-level architectural decisions or implementing complex components of a project
• Set technical strategy and define technical roadmaps with cross-team dependencies for business impacting projects, requiring a high level of technical expertise

Benefits

• Competitive total rewards package with an annual bonus
• Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend conferences, become certified, whatever you like!
• Work remotely from your home (forever), there’s no daily travel requirement to an office!
• We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalise your work environment!
• Blog during work hours ; take a day off and volunteer for your favorite charity