Remote Site Reliability Engineer

Summary

Join us to help empower commerce brands with the best end-to-end customer and delivery experience. Stord is looking for a mission-driven Senior SRE to be a driving force behind an exceptionally resilient, efficient, and secure infrastructure and platform.

Requirements

• Proven experience as a Senior DevOps Engineer or Senior Site Reliability Engineer
• Strong expertise in cloud platforms such as AWS, GCP or Azure
• Strong experience with CI/CD tools (Github Actions, GitLab CI, CircleCI) and version control systems (Git)
• Proficiency with infrastructure-as-code tools (e.g., Terraform, Ansible, Cloudformation)
• Hands-on experience with container orchestration tools like Docker and Kubernetes
• Solid understanding of networking, security, and system engineering
• Experience with monitoring and logging tools (e.g., Datadog, Prometheus, Grafana, ELK stack)
• Strong scripting skills in languages such as Python, Shell or similar
• Familiarity with security best practices and compliance requirements
• Excellent problem-solving and troubleshooting skills
• Ability to work collaboratively in a fast-paced, agile environment
• Passion for building the highest-quality solutions for the long term that delight the customer (both internal and external customers)
• Automation first mindset
• High degree of ownership and pride for work

Responsibilities

• Collaborate with cross-functional teams to design and implement CI/CD pipelines that automate fast and safe delivery of software to our customers, enable experimentation, create fast feedback loops and developer self-service capabilities
• Lead efforts in automating deployment, monitoring, and infrastructure management
• Proactively identify and resolve performance bottlenecks, system failures, and security vulnerabilities
• Minimize or eliminate degradations and failures related to fault tolerance, security, availability, and performance
• Develop SLOs and SLIs to manage risk through continuous monitoring and measurement of system performance
• Build, manage and deploy highly available, self-healing, customer facing production infrastructure and applications (microservice and event based architectures) using Docker, Kubernetes, Helm and Terraform
• Leverage 12 Factor App methodology when building and deploying all our services and systems
• Implement best practice infrastructure as code (IaC) principles for configuration management and deployment of infrastructure
• Enhance operational efficiency by identifying repetitive tasks and developing automation to eliminate toil work
• Implement robust metrics, monitoring and alerting for proactive issue identification and resolution
• Participate in incident response, on-call rotation and post-incident reviews to ensure 24/7 availability of critical systems and to learn from failures and continuously improve system reliability
• Implement and enforce security best practices for infrastructure and applications
• Collaborate with security teams to ensure compliance with industry standards and regulations
• Empower others by sharing knowledge through documentation, training, and mentorship

Benefits

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Gym Stipend
• Paid Time Off
• Paid holidays