Site Reliability Engineer

Summary

Join Veriff's Engineering team as an SRE Coach and champion reliability across the organization. You will collaborate with various teams to streamline processes, improve observability, and define SLIs/SLOs. This role requires strong SRE principles understanding, expertise in observability tools, and solid coding skills. You'll advocate for best practices, lead post-incident reviews, and inspire teams to own service reliability. Veriff offers a dynamic environment with opportunities for growth and a range of benefits, including flexible work arrangements, stock options, extra vacation days, relocation support, comprehensive insurance, and learning and development budgets.

Requirements

• A strong understanding of SRE principles and a proven track record of implementing them effectively
• Expertise in observability concepts such as logs, traces, and metrics, with experience using tools like Datadog, New Relic, or Elastic Stack
• Solid coding skills in languages like Node.js, Python, or Go
• Excellent communication and collaboration abilities, with a knack for aligning diverse teams
• A high level of self-organization, ownership, and accountability

Responsibilities

• Advocate for SRE principles, fostering a culture of reliability, observability, and operational excellence across teams
• Collaborate with developers, product managers, and service teams to streamline processes and resolve blockers
• Drive improvements in observability, including logs, traces, and metrics, ensuring proactive issue detection and resolution
• Define and implement SLIs and SLOs to measure and maintain system reliability aligned with business objectives
• Promote the use of Error Budgets and lead post-incident reviews to foster a learning culture and continuous improvement
• Assess systems and processes to identify opportunities for scalability and reliability enhancements
• Inspire teams to take ownership of service reliability and driving alignment on shared goals

Preferred Qualifications

• Experience with tools like Grafana, OpenTelemetry, and distributed tracing platforms
• Familiarity with Kubernetes and cloud platforms like AWS, GCP, or Azure

Benefits

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Comprehensive relocation support to Estonia or Spain
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development & Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary