Site Reliability Engineer II

Summary

Join HashiCorp's Infrastructure Services team as a Site Reliability Engineer II and contribute to building, maintaining, and improving the infrastructure supporting all HashiCorp cloud products. You will work with skilled engineers to ensure system reliability, scalability, and security, gaining hands-on experience in operating and automating cloud infrastructure. This role involves developing and maintaining core infrastructure services, implementing automation, improving monitoring and alerting, debugging infrastructure issues, participating in on-call rotations, and collaborating with other teams. You will also contribute to improving existing infrastructure and processes, writing documentation, and participating in the interview process for entry-level candidates. This position is ideal for an engineer seeking to deepen their SRE expertise and take on increasing responsibility.

Requirements

• Have experience in site reliability engineering, cloud infrastructure management, or systems administration
• Familiar with cloud platforms such as AWS and infrastructure as code tools like Terraform
• Have some experience with observability tools such as Datadog, Prometheus, or Grafana
• Are comfortable writing scripts or simple automation in languages such as Python, Go, or Bash
• Communicate skillfully and collaborate well in a team environment

Responsibilities

• Contribute to the development and maintenance of core infrastructure services, ensuring reliability, scalability, and security
• Implement automation to improve operational efficiency and reduce manual toil
• Assist in monitoring, alerting, and logging improvements to enhance system observability
• Debug and address medium-complexity infrastructure issues with guidance from senior engineers
• Participate in on-call rotations after an initial onboarding period, learning incident response best practices
• Work within established team practices, exercising self-directed judgment on tasks while seeking guidance when necessary
• Propose and implement improvements to existing infrastructure components and deployment processes
• Write and maintain documentation for infrastructure configurations, procedures, and troubleshooting guides
• Collaborate with other teams to understand infrastructure needs and contribute to solutions
• Shadow interviews for entry-level candidates and participate in discussions on hiring evaluations

Preferred Qualifications

• Enjoy problem-solving and working through operational challenges
• Are interested in growing into a senior SRE role and learning from skilled engineers
• Have a growth mindset and seek continuous improvement in processes and technical skills