Site Reliability Engineer II

Summary

Join Bloomreach, a leading Commerce Experience Cloud company, and contribute to improving and managing our infrastructure for efficiency and scalability. You will write and review code, develop documentation and capacity plans, optimize service costs, and implement monitoring. Collaboration with partner teams is crucial for setting up SLIs and meeting SLAs/SLOs. You will also participate in on-call rotations. This role requires a B.Tech/M.Tech or equivalent degree, 3-5 years of relevant experience, and strong technical skills. Bloomreach offers a remote-first culture with flexible working hours, various professional development opportunities, and a comprehensive benefits package.

Requirements

• B.Tech/M.Tech or equivalent degree in Computer Science or a related field
• 3 to 5 years of experience in building software solutions
• Strong understanding of Linux-based operating systems
• Proficiency in programming languages such as Python or Java
• Proven experience with building services, supportability, and monitoring infrastructures
• Knowledge of TCP/IP network fundamentals
• Experience in DevOps tools, docker, terraform and K8s
• Experience in configuring and maintaining web servers, load balancers, relational databases, storage systems, and messaging systems
• Hands-on experience with cloud infrastructure providers such as Amazon AWS and Google Cloud Platform (GCP)

Responsibilities

• Improve and manage infrastructure to drive efficiency and scalability
• Write and review code, develop documentation, capacity plans, and optimize service costs
• Set up Service Level Indicators (SLIs) and engage with partner teams to develop, track, and meet Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
• Implement monitoring for infrastructure and applications
• Share an on-call rotation with partner teams and serve as an escalation contact for service incidents

Preferred Qualifications

Certification in Google Cloud Platform (GCP) (e.g., Google Professional Cloud Architect, Google Professional Cloud DevOps Engineer)

Benefits

• Flexible working hours
• Remote-first work environment
• Company events
• 5 paid days off to volunteer
• People Development Program
• Resident communication coach available for assistance
• Leader Development Program for managers
• $1,500 professional education budget annually
• Employee Assistance Program
• Calm app subscription
• ���DisConnect’ days (one additional day off each quarter)
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options
• Company performance bonus
• Employee referral bonus of up to $3,000
• Work anniversary rewards