Remote Slate CRM Consultant

Summary

Join our team as a Slate CRM Consultant and assist clients in crafting, planning, and executing Slate CRM solutions tailored for academic institutions.

Requirements

• 5 or more years working within the Higher Education Industry
• 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency
• Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
• Proficient with developing, deploying, customizing and integrating CRM software
• Experience developing HTML content
• Ability to analyze business processes, procedures, and functions and make recommendations for improvement
• Experience with data collection, designing workflows, and audit requirements to determine suitability of the CRM software
• Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
• Experience Designing and managing integrations with Enterprise Resource Planning/Student Information Systems
• Experience in a consulting capacity, focusing on enhancing business process and creating efficiency
• Ability to troubleshoot technical and functional issues within Slate
• Exceptional oral and written communication skills and a proven customer service approach
• The ability to travel over 25%

Responsibilities

• Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
• Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
• Ability to adapt to varying challenges and varying levels of user knowledge

Preferred Qualifications

• Experience managing project based work
• Experience with Ellucian CRM Advance or Recruit, Microsoft Dynamics, Element 451, Salesforce or other CRM's is a bonus

Benefits

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance