Hybrid Pathways is hiring a
SOC Analyst

Summary

Hybrid Pathways, a New England-based IT professional services company, is seeking a full-time remote SOC analyst. The role involves monitoring, analyzing, and responding to security alerts, collaborating with team members on process improvements, handling tasks through the ticketing system, reviewing security alerts, and more.

Requirements

• Eagerness to learn about cybersecurity threats, news, and trends
• Willingness to accept and implement detailed feedback and suggestions
• Ability to work in challenging cybersecurity environments
• Exceptional customer focus and commitment to providing 'white glove' customer service
• Excellent organizational skills and attention to detail
• Strong communication skills, both written and oral
• Understanding of monitoring, analyzing, and triaging security events using a SIEM
• Ability to work independently, prioritize tasks, and escalate issues when necessary
• Knowledge of basic malware analysis during incident response investigations
• Participate in use case development, validation, and quality assurance efforts

Responsibilities

• Monitor, analyze, and respond to security alerts and SOC notifications
• Execute playbooks and implement mitigations using SOC tools and technologies
• Collaborate with team members on SOC process, procedure, and service/platform improvements
• Handle tasks and responsibilities assigned through the ticketing system
• Review security alerts and take protective steps
• Monitor security systems and tools such as SIEM
• Respond to client tickets and security requests
• Perform security monitoring and incident response as part of the SOC
• Engage in technical problem solving across multiple technologies
• Follow detailed operational processes for analyzing and advancing security incident remediation
• Contribute to the knowledgebase and SOC alert playbooks
• Develop and refine SOC processes and procedures
• Participate in SOC working groups and organizational collaborations

Preferred Qualifications

Bachelor's degree (BA/BS) from four-year college or university; or equivalent training, education, and work experience