Rackspace Technology is hiring a
SOC Analyst III

Summary

The job is for a SecOps Sentinel Analyst at Rackspace Cyber Defence. The role is remote and requires 7-15 years of experience, with Sentinel Experience being a plus. The primary responsibilities include detecting, analyzing, and responding to threats across customer environments, triaging alerts and events, liaising with key stakeholders, and developing custom dashboards and reporting templates.

Requirements

• Experience of 10 years in SOC
• Ensure the Customer’s operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner
• Critical incident handling & closure
• Escalation management and handling escalations from L2 Analysts
• Proactive discovery of threats based on MITRE ATT&CK framework
• Deep investigation and analysis of critical security incidents
• Post breach forensic incident analysis reporting
• Review the weekly and monthly reports
• Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management)
• Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc)
• Advanced threat hunting
• Develop custom dashboards and reporting templates
• Develop complex to customer specific use cases
• Advanced platform administration
• Solution recommendation for issues
• Co-ordinate with vendor for issue resolution
• Basic and intermediate playbook and workflow enhancement
• Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc
• Develop the custom parsers for the incident and alert enrichment
• Problem specific playbook and workflow creation and enhancements
• Required to work flexible timings

Preferred Qualifications

• Experience with Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre
• Experience with Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave