Ada is hiring a
Software Engineer

Summary

Join our team as an Intermediate Software Engineer and contribute to executing Ada's roadmap, delivering the messaging platform that drives more volume to our AI-driven CX platform.

Requirements

• 2+ years of experience as a Backend/Full Stack Developer
• Proficient with backend technologies (Python and Node.js, Javascript is an asset)
• Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
• Experience with 3rd party LLMs, such as GPT, Azure, Anthropic ect
• A good understanding and direct experience with CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems
• Deploying code and strong developer operations
• Commitment to personal growth and continued learning
• Drive and willingness to make the people around you better
• Self-starter, problem solver and strong communicator
• Experience working with public APIs to build reliable third-party integrations

Responsibilities

• Work with internal and external stakeholders, product managers, and designers to execute Ada’s roadmap
• Iteratively deliver the messaging platform that will drive more volume to our AI-driven CX platform
• Execute on our ambitious product roadmap
• Provide your perspective and ideas to help level up our current development practices
• Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
• Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
• Participate in an on-call rotation for the services the team owns, triaging and addressing production issues