Intermediate Software Engineer, Backend

Summary

Join Ada, a leading AI customer experience platform, as an Intermediate Software Engineer. You will collaborate with stakeholders to build and improve our messaging platform, driving increased volume to our AI-driven CX platform. This role requires 2+ years of backend development experience with proficiency in Python and Node.js, along with database and LLM experience. You will execute on our product roadmap, contribute to development practices, and ensure a top-tier platform experience for internal and external partners. Ada offers a competitive salary, generous stock options, unlimited vacation, comprehensive health benefits, flexible work schedule, and remote-first work environment.

Requirements

• 2+ years of experience as a Backend Developer
• Proficient with backend technologies (Python and Node.js, Javascript is an asset)
• Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis
• Experience with 3rd party LLMs, such as GPT, Azure, Anthropic ect
• Experience deploying code and strong developer operations
• Commitment to personal growth and continued learning
• Drive and willingness to make the people around you better
• Self-starter, problem solver and strong communicator
• Experience working with public APIs to build reliable third-party integrations

Responsibilities

• Execute on our ambitious product roadmap
• Provide your perspective and ideas to help level up our current development practices
• Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
• Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners
• Participate in an on-call rotation for the services the team owns, triaging and addressing production issues

Preferred Qualifications

Javascript is an asset

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian residents
• Development opportunities