Software Engineer

Summary

Join Granicus, a leading GovTech company, as a Back-end Web Developer. You will collaborate with a team to support Simpleview CRM and related products. This role demands advanced skills in HTML, JavaScript, ColdFusion, Angular, and SQL, along with a proven track record in web development. Responsibilities include developing and maintaining applications, troubleshooting issues, and collaborating with clients and team members. Granicus offers a remote-first work environment and a supportive culture focused on inclusivity and employee well-being.

Requirements

• 2+ year(s) of professional web development experience
• Excellent time management and time tracking skills
• Ability to explain technical concepts to non-technical stakeholders
• Proficiency in providing regular project updates, reporting progress, and communicating effectively about project timelines and any potential challenges
• Strong problem-solving communication skills, including the ability to articulate challenges, propose effective solutions, and collaborate with team members to implement resolutions
• Familiarity with version control software (Git and/or SVN)
• Demonstrated ability to produce clear and thorough documentation, including writing well-commented
• Experience with Jira, SCRUM/Agile development
• Demonstrated commitment to staying up to date with relevant trends, tools, best practices, and changes in your field
• Demonstration of innovative thinking and problem-solving skills
• Experience with branching, merging, and resolving conflicts to maintain codebase integrity
• Experience with SQL
• Experience with HTML, CSS, and JavaScript/jQuery
• Demonstrated ability to troubleshoot and debug code efficiently using debugging tools and techniques
• Knowledge of Asynchronous JavaScript and XML/JSON (AJAX) to improve user experience and application responsiveness
• Knowledge of object-oriented programming principles for building scalable and maintainable applications
• Demonstrated ability to write complex SQL queries to extract, manipulate, and analyze data
• Familiarity with ColdFusion
• Experience developing on a large scale web application
• Understanding of functional programming paradigms for creating reusable and modular code
• Experience in building and consuming RESTful APIs for seamless communication with external systems
• Knowledge of creating and managing stored procedures and triggers to automate database tasks
• Familiarity with Internet Information Services (IIS) for hosting and deployment of web applications
• Familiarity with scripting languages like Python for automating tasks, data processing, and system integrations
• Experience in query optimization and performance tuning for efficient database operations
• Expertise in isolating, troubleshooting, and resolving issues related to bad, missing, or incorrect data within the SQL/database environment
• Experience with the AngularJS (Angular 1.x) framework including services, controllers, directives, and modules

Responsibilities

• Work with a Lead Developer to complete client contracts and projects
• Work with the project owner to facilitate completion of work
• Write SQL scripts for importing and updating data within the Simpleview CRM
• Modify existing templated reports to fit client needs
• Create new reports based on client-provided specifications
• Debug issues in business/application logic and implement a resolution
• Develop scripts to update Extranet permissions and send mass emails
• Customize FormBuilder forms
• Debug issues in business/application logic and implement a resolution
• Troubleshoot Simpleview CRM integrations (e.g. aggregator, act-on, cvent, marketplace)
• Troubleshoot issues with the sync between Simpleview CRM and Simpleview CMS
• Troubleshoot issues with 3rd-party vendors consuming the Simpleview CRM web API
• Support enterprise clients
• Report issues & errors with the core application
• Branch updates to the core application for QA/review
• Peer review the work of other developers
• Test all completed work to ensure proper and error free functionality
• Complete all programming tasks while following company code standards
• Complete and respond to change requests from client, project owner or Lead Developer
• Manage timelines and ticket queues in order to provide timely delivery of tasks
• Maintain open communication with Lead Developer and/or project owner on all project tasks
• Communicating with Lead Developer and/or project owner when timelines or ticket expectations cannot be met
• Update all ticket and project notes and statuses daily within the internal Simpleview ticket system
• Maintain accurate time entries
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Preferred Qualifications

• Working knowledge of coding best practices and design patterns
• Demonstrated ability to identify bottlenecks in database operations and propose solutions for enhancement

Benefits

Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand