Software Engineer

Summary

Join Kustomer's Foundation team as an Infrastructure Engineer and build impactful systems used company-wide. You'll collaborate with experienced engineers, improving developer experience, application observability, and critical backend components. This role involves designing architectural changes, tackling ambiguous problems, and leading large-scale system improvements. You'll mentor other engineers and work with the InfoSec team to ensure platform security. The position is 75% backend systems and 25% infrastructure, offering opportunities for growth and impact within a dynamic and collaborative environment.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 10+ years experience building and managing large scale, highly available, distributed web applications
• Mastery of a high-level programming language like Go, Python, JavaScript, etc
• Experience solving scale challenges in complex distributed systems
• Experience owning technical architecture discussions and leading decisions for an engineering organization
• Experience leading and mentoring engineers through technical projects and initiatives

Responsibilities

• Analyze, design, develop, maintain and improve software infrastructure and platform to expand its capabilities
• Measure, report and drive improvements on scalability, performance, and availability
• Lead complex projects and efforts to improve our ability to respond to impaired production systems
• Lead, plan, and execute large scale system changes to meet business objectives
• Tackle ambiguous engineering problems by designing well architected solutions
• Participate in cross-team initiatives to drive engineering best-practices
• Collaborate with the CTO and other technical leaders to set the vision for strategic development efforts
• Work with various engineering teams to bridge gaps and lead initiatives across backend systems
• Proactively identify systemic inefficiencies, design and implement improvements
• Become a trusted coach and mentor, actively building strong technical leaders
• Collaborate with the InfoSec team to drive compliance, observability and automation for the security of our platform
• Work closely with the Security team to address gaps and vulnerabilities during audits to satisfy compliance requirements
• Manage and coordinate security vulnerabilities and upgrade schedules for EOL (End of Life) software
• Lead or assist in security investigations as needed

Preferred Qualifications

• You have Github activity showing thoughtful, relevant contributions
• You have a working knowledge of writing code and scripts in more than one language
• You have experience with IaC tools such as Terraform
• You have experience designing sharding configurations for databases
• You have experience developing internal tools for others
• You have experience creating SLAs, SLOs, SLIs

Benefits

• Competitive salaries
• Stock options
• 100% healthcare coverage
• 401K
• WiFi and Mobile reimbursement
• A generous vacation policy