Software Engineer

Summary

Join Rackner as a Senior Software Engineer and provide 24x7x365 support for Air Force Platform One and Air Mobility Command's chat operations. This remote, full-time position requires direct client interaction to maintain high uptime. You will analyze coding problems, develop improvements, and design, develop, troubleshoot, and implement software. Strong experience with modern languages (Javascript, Go, HTML, etc.), cloud and containerized solutions, and a security-first approach is essential. The role involves working outside of regular business hours and collaborating with a team to ensure Mattermost's operational readiness. Rackner offers competitive benefits, including 401k matching, PTO, health insurance, and professional development opportunities.

Requirements

• US Citizen
• DoD Secret Clearance
• Experience with several modern languages (Javascript, Go, HTML, etc.) with expertise to design, develop, troubleshoot, debug, and implement high quality code
• Experience with a wide variety of computing environments including cloud and containerized solutions
• Cultivates a “security-first” and “test-first” approach to test-driven development

Responsibilities

• Assist the 24x7x365 team in ensuring that Mattermost is operational at all times
• Work on innovative R&D tasks while there are no active support requests
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
• Plans and leads major technology assignments
• Evaluates performance results and recommends major changes affecting short-term project growth and success
• Functions as a technical expert across the team and tasks
• Creates and maintains documentation for implementations
• Execute full software development life-cycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Answer phone calls from customers, and help fix issues in the production code or deployment
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updates with latest features

Preferred Qualifications

• Demonstrated knowledge in one or more of the following: Go, React, Docker
• Exposure to: Gitlab | AWS | Kubernetes | SQL (Postgres or MySQL)

Benefits

• Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided
• Fitness/Gym membership eligibility
• Weekly pay schedule
• Employee swag, snacks & events
• 401K with 100% matching up to 6%
• Highly competitive PTO
• Great health insurance with large network of providers
• Medical/Dental/Vision
• Life Insurance, and short & long term disability
• Industry-Leading Weekly Pay Schedule
• Home office & equipment plan