Software Engineer

Summary

Join Skyward, a people-centered business with a civic tech mission, as a Software Engineer. You will be part of a team supporting the Centers for Medicare and Medicaid Services (CMS) in modernizing enterprise systems, utilizing cutting-edge NLP and LLM techniques. Responsibilities include writing scalable code, collaborating with design experts, developing back-end components, debugging test failures, and collaborating with various departments to optimize customer journeys. Skyward values integrity, compassion, inquisitiveness, unconventionality, and authenticity. The ideal candidate possesses at least 3 years of experience in Python and front-end technologies, along with expertise in DevOps, CI/CD, and containerization. Skyward offers competitive salaries, comprehensive benefits, and a flexible work environment.

Requirements

• At least 3 years of experience coding in Python
• At least 3 years of experience with front-end technologies (Typescript, Javascript and React.js would do just fine)
• Familiarity and knowledge of DevOps / DevTestOps / DevSecOps best practices
• Strong knowledge of CI/CD practices and tooling, with hands-on experience automating build, test, and deployment workflows
• Solid understanding of how to build pipelines that are scalable, maintainable, and integrated with testing frameworks, code quality checks, and security gates
• Experience with containerization technology (I.e., Docker or Kubernetes)
• REST API Experience
• Understanding of one or more different agile methodologies, including Scrum, Lean, or SAFe
• Strong interpersonal and communication skills necessary to work effectively with various stakeholders

Responsibilities

• Be on a team supporting the Centers for Medicare and Medicaid Services (CMS) endeavor to modernize enterprise systems’ access, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders. Oh, and utilizing cutting-edge NLP and LLM techniques
• Stay up to date with technology and customer experience best practices, to include artificial intelligence (AI), chatbots, and customer feedback tools
• Write effective, scalable code
• Work extremely closely with human centered design experts to implement solutions that are intuitive, responsive, and personalized to each customer’s needs
• Develop back-end components to improve responsiveness and overall performance
• Investigate and debug test failures throughout, updating tests or reporting bugs as necessary and provide test coverage analysis based on automation results
• Collaborate with various departments such as customer support, marketing, and product development to identify and address customer pain points, optimize customer journeys, and create a seamless experience across all touchpoints

Preferred Qualifications

• You’ve got AI chops
• You’ve previously supported the Centers for Medicare and Medicaid Services (CMS)

Benefits

• Medical, dental, vision insurance (fully paid for employees)
• 15 days of paid leave
• 7 days of sick leave
• 2 days bereavement leave
• 11 paid Federal holidays
• Up to 40 hours for jury duty
• 401K with 4% employer contribution (and no vesting period)
• Up to 4 weeks of paid paternity and maternity leave
• Company provided laptop
• $5,000 per year for professional development
• $600 per year for technical supplies and equipment
• $2,000 referral bonus
• Life and disability insurance
• HSA and FSA
• Legal Shield and ID Shield Voluntary Benefits
• Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can't be exciting!
• Flexible working hours and remote opportunities