Software Engineer - L2

Summary

Join Twilio as a Software Engineer (L2) and lead the development of innovative backend solutions for the Commerce Catalog and Contracts Platform teams. Expand Product Catalog capabilities, enhance Commerce Orders fulfillment, and orchestrate Billing Account lifecycles for seamless sales operations. You will tackle complex billing configurations for over 305,000 active customers and handle the processing of more than 1 billion transactions daily. This role requires strong proficiency in Java or similar languages, API development, distributed cloud services, and database management. The position is remote-based in the USA (excluding CA, CT, NJ, NY, PA, WA) and may involve occasional travel. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Strong proficiency in programming languages such as Java, or similar
• Strong understanding of API development frameworks, system architecture, and frontend and backend development
• Experience with distributed cloud services, microservices architecture, and cloud infrastructure
• Solid knowledge of database management and data-driven application development
• Excellent problem-solving skills and ability to work under tight deadlines
• Strong communication skills and experience interacting with both technical and non-technical stakeholders in a remote work environment

Responsibilities

• Design and implement scalable and robust backend services using Java, Scala, and Python
• Collaborate with product managers and architects during the product discovery phase to align technical solutions with business needs
• Lead the API design and architecture to improve system integration and performance
• Manage cloud-based services and infrastructure to ensure high availability and fault tolerance
• Optimize database interactions and data storage solutions for high throughput and efficiency
• Handle the processing and analysis of over 1 billion transactions daily

Preferred Qualifications

• 2-4 years of proven experience in Java, Python in a Production environment
• Experience with high-volume e-commerce systems
• Experience with AWS or other public cloud infrastructure platforms
• Familiarity with handling large-scale data (processing and storage)
• Familiarity with DevOps principles and infrastructure as code (IaC) using tools like Terraform or CloudFormation
• Knowledge of API gateway technologies and message brokers (e.g., Kafka) for building scalable, event-driven systems
• Proven ability to work collaboratively in a cross-functional team

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave