Software Engineer Product Growth

Summary

Join Octopus Deploy, a leading provider of Continuous Delivery solutions, as a Software Engineer in their Product Growth team. You will work alongside a team of engineers, product managers, designers, and marketers to develop features that enhance user experience and accelerate adoption of Octopus. This role involves collaborating on projects, analyzing data, and delivering impactful solutions. As a remote-first company, Octopus offers flexibility and a supportive work environment. You will have the opportunity to work on a variety of projects, including improving deployment step selection, handling customer support, and contributing to documentation and blog posts. The ideal candidate possesses strong software engineering skills, particularly in C# and TypeScript, and enjoys working in a collaborative and results-oriented environment.

Requirements

• You have a firm grasp of the software trade using any language or toolset, preferably C# and TypeScript
• You are comfortable making good decisions with general concepts like dependency, extensibility, and compatibility, and perhaps you are a specialist in a specific area of software engineering
• You enjoy automating builds, tests, deployments, infrastructure, and operational tasks
• You enjoy working in a "you built it, you run it" culture, where teams take pride in the quality of their work and the availability of their systems, with many people joining our humane on-call program
• You can work independently, motivating yourself to do high-quality work on time and communicating with your teammates when you need help or are ready for something new
• You enjoy collaborating with other people to solve problems, challenging each other to discover the best solution for a problem using a balance of passion, pragmatism, and empathy
• You are a results-oriented person, focused on iteratively delivering valuable things to your customers, willingly changing direction based on clear and transparent business information, and someone who helps others do the same

Responsibilities

• Changing source code hosted in GitHub, most of it in the open, collaborating on a pull request, then shipping a release to customers worldwide via an automated build, test, and delivery pipeline, often within the same day
• Handling an inbound support ticket from a customer, helping them succeed with Octopus, or offering advice to a customer in our community Slack workspace
• Pairing with another software engineer or a support engineer to help them reproduce a tricky problem, helping them understand the inner workings of Octopus in the process so they can be more helpful to even more customers over time
• Pairing with another engineer on a Zoom call to solve a complex technical problem or design a new feature
• Fixing a bug using an approach like red-green-refactor to prevent customers from experiencing that bug again
• Improving our documentation to help customers discover solutions for themselves and learn how to use Octopus for more complicated workflows
• Writing a blog post about something interesting for other developers or explaining a new feature of Octopus

Preferred Qualifications

• You like a balance of freedom and responsibility, being treated as an adult
• You want to do the best work of your life with other like-minded people
• You enthusiastically accept radically candid feedback; that is thoughtful, timely, and directly actionable, and you offer the same benefit to others
• You enjoy solving complex distributed computing, automation, security, performance, and usability problems
• You like working with great tools like the latest versions of C#, .NET, TypeScript, and React, in the development environment of your choice
• You like working with customers directly, helping them succeed with Octopus, even if success is elusive
• You enjoy doing things the right way from the very beginning knowing you are working on a valuable asset

Benefits

• Work where you work best, in a home office designed by you, using a device of your choosing, with or without music, in an atmosphere you create for yourself
• A minimum of 25 days annual leave
• Up to 10 days of paid sick and carers leave
• 12 weeks of fully paid parental leave with flexible return options
• Stock options