Software Quality Engineer

Summary

Join Turnitin's Quality Engineering department and play a crucial role in ensuring the quality of our software products. You will research and stay updated on techniques for bypassing AI detection systems, analyze data to identify vulnerabilities, and develop automated tests. Collaborate with technical and non-technical team members, create comprehensive documentation, and provide training on new bypass techniques. This role requires 6+ years of experience in web application testing, automation, and data analysis, along with strong analytical and problem-solving skills. Turnitin offers a remote-centric culture, competitive benefits, and a commitment to employee well-being.

Requirements

• 6+ years of combined experience in web application testing, automation, and data analysis
• Proven ability to develop and maintain automated tests (using Python or Java, Pytest, Selenium, or similar), including integration with REST APIs
• Strong analytical and problem-solving skills; experience with statistical data analysis to identify trends and vulnerabilities
• Experience with version control (Git) and CI/CD pipelines
• Experience with API testing
• Excellent written and verbal English for effective cross-team communication, including with non-technical stakeholders
• Working knowledge of Excel or Google Sheets (including formulas)
• Experience leading or mentoring teams in test automation initiatives

Responsibilities

• Research: Stay updated on trends and techniques related to bypassing AI detection systems; proactively share relevant findings with the team
• Data Analysis: Aggregate, organise, and analyse data to uncover patterns, trends, and vulnerabilities in AI detection mechanisms
• Automation & Solution Strategy: Identify high-ROI automation opportunities for testing AI detection systems. Develop, maintain, and improve automated test coverage and contribute to overall solution design
• Team Collaboration: Act as a central communication point between technical and non-technical team members to ensure alignment and information flow
• Documentation & Process Improvement: Create, maintain, and regularly update clear documentation and reports covering methods, tools, test strategies, vulnerabilities, and impact assessments; continuously improve related processes to meet evolving needs
• Knowledge Sharing: Provide guidance and occasional training to team members on recognising and responding to new bypass techniques

Preferred Qualifications

• Exposure to security testing or red-teaming, especially related to NLP or AI systems
• Familiarity with prompt engineering and LLM APIs
• Understanding of the ML lifecycle (training, fine-tuning, eval), Generative AI, and related technologies

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*