Software Test Lead Engineer

Summary

Join our team as a Software Test Development Lead (SDET – Lead) in Costa Rica and play an instrumental role in driving Accela’s roadmap to deliver cost-effective infrastructure and software systems. You will be accountable for the successful launch and delivery of new, key Accela product releases, engineering initiatives, and alignment with cloud deployment activities.

Requirements

• Bachelor’s degree in Computer Science or a related discipline
• 7+ years of quality engineering experience, with hands-on experience in system testing, test automation, and test harnesses using open-source tools
• Good knowledge of frontend and backend application testing, API and mobile testing, and integration with DevOps pipelines
• Experience with SaaS products, API services, and pipeline activities is a plus
• Proficiency in testing methodologies, tools, and techniques, including Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines
• Strong analytical skills and attention to detail to identify, troubleshoot, and resolve software issues effectively
• Ability to collaborate closely with clear communication skills across different time zones

Responsibilities

• Accountable for the successful launch and delivery of new, key Accela product releases, engineering initiatives, and alignment with cloud deployment activities
• Design, develop, and execute test plans, test cases, and test scenarios to ensure the quality and reliability of software products
• Develop and enhance frameworks to better track cost planning, establish OKRs/KPIs, set standards, improve baselines, and ensure production quality with efficacy
• Lead and manage platform areas for functional, automation, and infrastructure initiatives that impact the cross-functional organization with automated deployment and regression testing
• Provide technical expertise on requirement analysis, design, effort estimation, testing, and delivery of scalable SaaS solutions, including establishing statistical models and optionally machine learning models
• Identify gaps and issues, proactively defining, planning, and strategizing activities, processes, and workflows
• Grow the technical expertise of teams in areas such as SaaS development models, test automation development, CI/CD, and scalability, in line with Agile development practices
• Continuously enhance testing strategies, methodologies, and best practices to improve product quality and testing efficiency
• Automate API and UI testing for web-based products and application services using JMeter, Python with Robot frameworks, and open-source tools
• Integrate test cycles with CI/CD pipelines. Work creatively and efficiently to troubleshoot and resolve system issues
• Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to identify test requirements and drive the testing process
• Mentor other team members through collaboration and knowledge sharing
• Stay updated with industry trends, emerging technologies, and testing techniques to incorporate best practices into the testing process

Preferred Qualifications

• Experience with JMeter, Microsoft Azure, and Datadog monitoring tools is a significant plus
• Knowledge of Java-based application testing is highly desired, with Angular experience being a major plus

Benefits

• Competitive salary and benefits in line with local standards
• Remote work options where feasible so employees can work in an environment that sparks motivation and creativity
• Generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation
• Company “soft-close” during the week between Christmas Day and New Year’s Day