Solution Analyst

Summary

Join our Business Support & Testing team as a Solution Analyst and contribute to the success of our leading retail optimization software. You will be part of a close-knit team supporting customers and colleagues in maximizing their RELEX system usage and conducting acceptance testing for product development. This role is ideal for recent or soon-to-be graduates seeking a challenging and rewarding opportunity. You will analyze and resolve supply chain and workforce issues, provide customer consulting, and conduct thorough testing. RELEX offers a supportive and international work environment with flexible hours and remote work possibilities.

Requirements

• Strong analytical and problem-solving skills
• Proactive and result-driven attitude towards work
• Ability to understand SCM systems from both business and IT perspectives
• Excellent communication skills
• Educational background in Industrial Engineering, System sciences, Data Science, Statistics, Information & Service Management, Operations Research, Mathematics, System sciences or other relevant subject expertise
• Strong will to learn how our products operate and deliver world-class service
• Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently

Responsibilities

• Analyze and resolve supply chain and workforce related issues our customers and colleagues are facing by using RELEX’s leading-edge technology
• Provide consulting and support to customers on developing their RELEX system
• Ensure and support high-quality product development by conducting acceptance testing
• Conduct analyses and investigations on ad-hoc basis for different internal stakeholders

Preferred Qualifications

• Previous work experience as an Analyst, Data Scientist etc or in customer service
• Ability to understand code and prior knowledge of databases
• Experience from retail, FMCG/CPG supply chain management, logistics, pricing
• Experience in implementing, or maintaining enterprise-scale software solutions

Benefits

• An international working environment in a flat hierarchy organization
• Challenging and engaging tasks and learning opportunities in a rapidly growing software company
• Opportunities to combine customer-facing consulting and internal software development activities
• Flexible work hours and a possibility to work remotely
• Possibility to grow in the company (multiple career paths) and to have support from an experienced team
• A position where you can help retailers fight against food waste