Solution Business Analyst

Summary

Join Axiom Software Solutions Limited as a Solution Business Analyst and contribute to the development of digital monetization solutions for clients. This long-term B2B contract position is based in Poland and offers remote work flexibility. As a Solution Business Analyst, you will be responsible for understanding client needs, designing solutions, and ensuring successful implementation. You will lead the discovery process, document requirements, provide consulting guidance, and communicate effectively with cross-functional teams. You will also be involved in creating blueprints, managing changes, and facilitating testing.

Responsibilities

• Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges
• Lead customer through the discovery process to understand their pain points and define business configuration to deliver client requirements
• Document user-centered requirements relevant to achieving the customer’s goals and objectives
• Provide sound consulting guidance related to best practices, adoption, platform development, and leveraging 3rd parties to streamline current and future business processes
• Effectively communicate insights and plans to cross-functional teams
• Construct workflow diagrams and charts
• Guides the customer thorough delineation of personal preferences or other non-essential modifications and core business needs
• Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable
• Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses; guiding b ack to OOTB capabilities
• Facilitate and guide customer workshops while managing to the contracted service definition. Present and propose business solutions that match out current product/solution capabilities
• Lead the customer through the enhancement intake and deliver process
• Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process
• Manage any changes through the Service or Change request process
• May coordinate and facilitate UAT and end-to-end testing
• Assist in the definition of user stories and acceptance criteria for each functional business requirement
• Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports
• Is knowledgeable on use cases and continually verify the requirements and reject implementations that do not advance the business goals and objectives