Solution Architect

Summary

Join ConnectWise as a Solution Architect and design, deliver, and maintain scalable, efficient, and integrated technology solutions aligned with business goals. Collaborate with cross-functional teams to optimize enterprise systems like Salesforce, Zuora, NetSuite, and Boomi. Transform business requirements into technical solutions supporting seamless end-to-end processes. This role requires strong technical expertise, problem-solving skills, and excellent communication. The position offers a hybrid/remote work option and opportunities for professional growth within a leading software company.

Requirements

• Proven experience as a Solution Architect in a SaaS environment, with hands-on expertise in Salesforce, Zuora, NetSuite, Boomi and similar enterprise platforms
• Strong understanding of system integrations, middleware platforms, and data flow across enterprise applications
• Demonstrated ability to design and implement scalable, end-to-end solutions that address business needs and align with architectural best practices
• Familiarity with subscription billing platforms (e.g., Zuora, SuiteBilling, Zone Billing, etc) and ERP systems like NetSuite
• Strong problem-solving skills, with the ability to troubleshoot complex issues and deliver innovative solutions
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business language
• Experience with Agile methodologies and tools for solution development and delivery
• Knowledge of data governance, compliance, and security best practices in an enterprise SaaS environment
• Bachelor’s in Computer Science or related field
• 8+ years of experience working in a SaaS environment, with exposure to enterprise Quote-to-Cash solutions
• 5+ years of experience as a Solution Architect or equivalent role, focused on enterprise-level solutions

Responsibilities

• Collaborates with business partners, product teams, and IT stakeholders to translate functional requirements and business outcomes into scalable, efficient, and supportable technology solutions
• Designs and maintains the architectural blueprint for enterprise applications (Salesforce, Zuora, NetSuite, Boomi) to ensure alignment with business goals and best practices
• Identifies opportunities to improve system performance, scalability, and usability across the technology stack, with a focus on streamlining processes and reducing technical debt
• Leads the evaluation and implementation of new technologies, ensuring successful implementation with existing systems
• Partners with business and technical teams to create and enforce standards for system configurations, data governance, and security
• Provides technical leadership and guidance on the implementation of new features, customizations, and upgrades across the enterprise platforms
• Documents architecture solutions and ensures alignment with company standards and compliance requirements
• Continuously monitors industry trends and best practices in enterprise applications and integration to recommend improvements to the tech landscape
• Troubleshoots complex technical challenges, identifies root causes, and drives resolution in collaboration with the IT team

Preferred Qualifications

• Participation in scaling technology environments during periods of high growth or system overhauls
• A track record of identifying inefficiencies in enterprise systems and successfully implementing solutions to optimize workflows
• Salesforce Certified Technical Architect
• Salesforce Certified Application Architect
• Salesforce Certified Integration Architecture Designer
• NetSuite SuiteFoundation Certification
• NetSuite ERP Consultant Certification
• TOGAF Certification

Benefits

• Onsite/Hybrid/Remote Depending on Location
• 10% annual travel