Solution Consultant

Summary

Join Granicus as a Solution Consultant and play a strategic role connecting public sector challenges with transformative solutions. You will own discovery and solution design, guiding government stakeholders through needs exploration and crafting solution strategies aligned with Granicus products and agency priorities. Partner with various teams to deliver impactful recommendations and build long-term partnerships. Granicus Solution Consultants are mission translators, building confidence in transformation rather than simply demonstrating features. This role offers a supportive environment focused on continuous growth and improvement within a collaborative, mission-driven team. The position offers a competitive salary and benefits package.

Requirements

• 2–5 years of experience in presales, consulting, solution architecture, or public sector SaaS
• Strong track record facilitating discovery and aligning technology to real-world customer needs
• Clear written and verbal communication skills across both technical and business stakeholders
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
• A consultative, customer-first mindset and deep interest in public sector modernization
• Owns solution design and discovery across all assigned opportunities
• Produces clear, aligned solution documentation that supports seamless demo execution and proposal development
• Regularly receives positive feedback from AEs, Sales Managers, and SC Leaders on value and strategic contribution
• Contributes to internal improvement—templates, tools, retrospectives, or enablement—based on field experience
• Consistently demonstrates initiative, reliability, and cross-functional collaboration that elevate team performance
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Responsibilities

• Own discovery and solution design for qualified opportunities across government verticals
• Facilitate structured discovery sessions with stakeholders to uncover goals, metrics, blockers, and context
• Translate customer needs into compelling, actionable solution designs that reflect product fit and implementation strategy
• Partner with AEs to shape opportunity flow—including qualification, stakeholder coverage, and demo alignment
• Work cross-functionally with Architects, Product, and Services to validate solution approaches and flag risks early
• Contribute to internal frameworks, configuration playbooks, and reusable content based on live deal experience
• Share insights from discovery and solutioning that inform messaging, product direction, or field enablement

Benefits

• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
• 401(k) plan with matching contribution
• Paid Parental Leave
• Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
• Group legal coverage