Intersnack IT KG is hiring a
Solution Owner

Summary

Join our IT team as a Group Solution Owner - Logistics & Warehousing and lead the implementation and optimization of Infor M3 across logistics and warehousing operations. This role offers a unique opportunity to shape our logistics strategy, collaborate with cross-functional teams, and enhance operational efficiency for a global food industry leader.

Requirements

• A proven track record of success with Infor M3 in Supply Chain Execution, focusing on Warehouse Management, Logistics, and Quality Systems
• Deep expertise in managing Warehouse Management Systems (WMS) within Infor M3, including logistics processes (onsite, inbound, and outbound) and the use of Field Track (FT)
• Experience integrating 3PL providers via EDI
• Strong background in managing outsourced IT services, ensuring service delivery and meeting support targets
• Excellent stakeholder management and communication skills, with experience working across functions and with external partners
• Advanced problem-solving skills, with the ability to troubleshoot and optimize system performance
• Fluent in English (written and spoken); German is a plus
• Ability to thrive in a collaborative, matrix environment with multi-cultural, geographically dispersed teams

Responsibilities

• Lead logistics and warehousing operations with a focus on Onsite, Inbound, and Outbound Logistics
• Ensure warehousing, distribution, and quality management systems meet business objectives and end-user requirements
• Optimize Warehouse Management Systems (WMS) for inventory management, order fulfillment, and dispatching, with integration of related modules like Field Track (FT)
• Oversee 3PL. integration via EDI., ensuring seamless data flow and operational efficiency
• Ensure compliance through Infor M3's Quality Management System (QMS) while maintaining business continuity for assigned solutions
• Collaborate with stakeholders to ensure logistics solutions align with company goals and translate business needs into actionable technical solutions
• Take full ownership of solution delivery, including Business Development, Life Cycle Management, Operations (run), and Business Support
• Consult with departments to define necessary system changes and enhance user interactions and capabilities
• Develop training programs to improve user proficiency with complex systems
• Manage relationships with key stakeholders, including superusers and suppliers, ensuring effective governance
• Oversee third-party support services for the Infor Solution Stack., ensuring service levels are met and support targets achieved
• Perform ongoing Application Management. tasks, resolving system issues and optimizing functionality