Solutions Architect

Summary

Join Airbyte as a Solution Architect and contribute to the growth of the data infrastructure sector. You will be responsible for implementing and deploying Airbyte solutions for clients, ensuring alignment with their requirements and industry best practices. This role involves direct client engagement, understanding their needs, and tailoring solutions accordingly. You will also collaborate with various teams, including Sales, Product, and Engineering, to drive growth opportunities, address technical issues, and deliver new features. As a brand ambassador, you will demonstrate Airbyte's capabilities and best practices to clients and at industry events, fostering relationships with key stakeholders.

Requirements

• 4+ years of experience in a customer facing technical role, such as resident solutions architect, professional services engineer, or consulting role
• 2+ years of experience in a startup environment, ideally in modern data infrastructure, including cloud applications, databases, ELT tools, data warehouses or related fields. (Startup implementation experience is a bonus)
• Working knowledge in Kubernetes and Terraform. (Strong understanding of DevSecOps methodologies as a plus)
• Ability to write and maintain code in at least two modern scripting languages (e.g. Python, Node.js, Bash Scripting) or popular programming languages (e.g. C/C++, Java, Go)
• Prove track record of supporting products that directly impact business productivity
• Exceptional customer orientation with a focus on delivering seamless onboarding and ongoing technical success
• Strong interpersonal and presentation skills
• You share our values

Responsibilities

• Lead and execute impactful customer technical projects, including the implementation and deployment of Airbyte solutions, while ensuring alignment with client requirements and industry best practices
• Guide customers throughout their customer journey by leveraging your technical expertise and stepping in with hands-on support when needed
• Work directly with clients’ technical teams to understand their needs and tailor solutions accordingly
• Managing technical success by collaborating with Airbyte’s technical support, Product, and Engineering teams to address issues and deliver new features
• Collaborate with Sales to identify and drive potential growth opportunities with customers
• Act as the internal source of truth for customer technical requirements, expectations, and needed functionalities
• Demonstrate the use and best practices of Airbyte’s offering to clients and at industry events
• Serve as a brand ambassador promoting the organization’s mission and fostering relationships with key stakeholders

Benefits

• Relocation - should you apply to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well
• Unlimited paid time off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life
• Parental leave (for new parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy
• Sponsored travel - Airbyte has a partially distributed team and we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in-between to allow you to collaborate with your team in person on a regular basis
• Open book policy - we will pay for books you purchase for your professional and career development
• Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company
• Competitive benefits package for employees - including: Blue Shield or Kaiser Medical Insurance Airbyte covers 100% for both employees and dependents
• Dental (including child & adult ortho) & Vision Insurance Airbyte covers 100% for both employees and dependents
• Life and AD&D Insurance Airbyte covers 100% for employees
• Short-term Disability Insurance Airbyte covers 100% for employees
• Long-term Disability Insurance Airbyte covers 100% for employees
• Healthcare insurance stipend - for those outside the U.S. whose countries do not provide it for free
• 401k - for U.S. based employees
• FSA - flexible spending account for U.S. based employees
• Work visas - we currently sponsor H1B transfers, TN visas, and green cards. All other visa requests will be discussed on a case by case basis to determine if we can sponsor