Axon is hiring a
Solutions Architect

Summary

The job is a client-facing role for a Solutions Architect at Axon, a company focused on protecting life. The role involves working remotely from the United States with occasional travel, collaborating with clients and project teams to deliver technology solutions, analyzing IT system architectures, managing technical projects, engaging with public safety leadership, ensuring customer satisfaction, and identifying integration opportunities between agency systems and Axon’s products.

Requirements

• Bachelor’s Degree highly preferred or equivalent work experience
• 3+ years of experience in analyzing and developing technical systems and software solutions
• Hands-on experience with APIs structures and systems integration (REST, SOAP)
• Intermediate skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
• Advanced networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
• Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred)
• Familiarity with cloud technologies as well as software development packages and data management tools
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work

Responsibilities

• Work as a client-facing member of the Software Solutions Delivery Team
• Work with a team of networking and software professionals to deliver Axon technology to public safety clients
• Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements
• Manage technical projects remotely and at client sites
• Engage with public safety's technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are being met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products
• Recommend deployment plans for the identified integrations that drive key outcomes for the agency
• Work closely with product, sales, software engineers, and agency technical stakeholders to understand agency goals and program outcomes

Preferred Qualifications

Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices