Solutions Architect

Summary

Join Degreed's expanding team as a Solutions Architect (EMEA) in the Professional Services organization. Collaborate with cross-functional teams to launch new products and solutions, scope technical engagements with clients, and support the team's growth. The ideal candidate possesses experience in client-facing professional services, strong communication and technical skills, and a proven ability to handle complex challenges. You will design and implement technical solutions, engage with clients, and oversee integrations with third-party systems. Success in this role requires expertise in API-based integrations, data mapping, and proficiency in programming languages. Degreed values diversity, a growth mindset, and collaboration.

Requirements

• Strong knowledge of API-based integrations, data mapping, and middleware solutions
• Proficiency in one or more programming languages (e.g., JavaScript, Python)
• 5+ years of technical expertise with hands-on experience in data transfer and integration protocols such as API, FTP, ETL, data warehouse & business intelligence tool integrations, and Single Sign On/SAML
• Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders
• Strong problem-solving skills and the ability to work both independently and collaboratively
• High attention to detail and organizational skills

Responsibilities

• Analyze client requirements and business processes to architect and implement technical solutions tailored to their needs, leveraging the Degreed platform’s capabilities
• Serve as a technical subject matter expert while providing in-depth knowledge of Degreed’s architecture, integrations, and data analytics capabilities
• Partner with clients from initial scoping through the implementation phase, ensuring a smooth handoff to the customer success and support teams
• Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client systems’ interoperability with Degreed
• Configure the Degreed platform for optimal functionality, including custom integrations, data feeds, and analytics reporting
• Develop and maintain documentation on integration architectures, data flows, and platform configurations, establishing best practices
• Work closely with internal teams, including product, engineering, and customer success, to address client needs and inform product improvements
• Diagnose issues related to integrations, data flows, and other technical aspects, coordinating with support teams to implement solutions

Benefits

A range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office