Solutions Architect

HashiCorp
Summary
Join HashiCorp as a Solutions Architecture Specialist and become a product or solution subject matter expert, providing customers with deep technical guidance. You will help customers adopt HashiCorp tooling, clear technical blockers, optimize solution design, and accelerate time-to-value. This role focuses on the Secure Products line, including Vault and Boundary. Responsibilities include assisting as a domain expert, delivering advanced product presentations, working with account teams, collaborating with product management, and acting as an educator and advisor. The ideal candidate will have 3-5 years of experience in solution architecture or sales engineering, a B.S. degree in engineering or equivalent, and deep technical expertise in cloud and on-premise infrastructure management. The position offers a competitive salary and benefits package.
Requirements
- 3-5 years experience with solution architecture, sales engineering, or equivalent experience
- B.S. degree in an engineering or similar program from an accredited college/university preferred or equivalent experience
- Ability to work well in a highly dynamic environment that focuses on providing outstanding customer service
- Comfort working remotely and performing well, given a high level of independence and autonomy
- Outstanding communication - Developing and delivering technical content for audiences of varying technical abilities
- Experience responding to customer objections
- Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
- Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value
- Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance
- Deep technical expertise in cloud and on-premise infrastructure management, application deployment, and practical security methodology
- Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms
- Experience with either engineering/operating an infra platform that has its own internal/external customers
- Experience in major transformation efforts involving significant process, organizational, and technology change
- Demonstrate a good, solid understanding of at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
Responsibilities
- Assist as a domain expert and escalation path to progress strategic opportunities across the entire customer journey
- Establish and maintain an understanding of the overall HashiCorp technology portfolio
- Recognized as a specialized domain expert aligned to, and in support of, HashiCorp Vault or Boundary and the competitive landscape
- Assist in sophisticated technical due diligence activities supporting our moments that matter such as Discover, Technical Validation, Onboarding, Consumption, and Optimization
- Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners
- Work closely with the aligned Account SE and our customers to help craft their vision/strategy for improving all aspects of application delivery, advise on how to use and adopt HashiCorp products to achieve their objectives, and drive measurable value-based outcomes
- Partner with Account Teams to identify and manage Customer risks and opportunities as they relate to product adoption, renewal, and expansion
- Collaborate with HashiCorp Product Management to translate Customer business needs into technical solutions and new product requirements
- Collaborate with HashiCorp Product Management and Product Education to build and manage prescriptive patterns for core and strategic product use cases
- Act as educators and advisors to HashiCorp Sales teams, our partners, and our customers
- Help foster an environment for ongoing customer success
Preferred Qualifications
- Deep knowledge of HashiCorp βSecure Productsβ domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)
- Demonstrate a solid understanding of at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
- Expertise in the field of container orchestration and development (CKA Certification Preferred)
- Domestic and occasionally international travel required
Benefits
- $132,640 β $156,000 USD base pay range
- $165,800 β $195,000 USD OTE pay range
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