Solutions Architect

Summary

Join Megaport's team as a Solutions Architect, collaborating with sales and customer success teams to drive new business and expand strategic accounts. You will design scalable network solutions, lead technical discovery and architecture design, deliver product demos and workshops, and build trusted advisor relationships with enterprise clients. This role requires strong technical expertise in cloud networking, excellent communication skills, and experience in pre-sales and post-sales activities. The position offers a flexible, remote-first work environment and various benefits. You will contribute to documentation and technical enablement, coordinating with internal specialists to ensure consistency and innovation. Success in this role involves solving complex problems and designing high-impact network architectures.

Requirements

• 5+ years of experience in technical customer-facing roles (Sales Engineering, Solutions Architecture, or equivalent)
• Proven success designing enterprise cloud and network architectures in collaboration with Sales and CS teams
• Strong understanding of public cloud networking services such as AWS Direct Connect, Azure ExpressRoute, Google Interconnect, and Oracle FastConnect
• Ability to lead technical conversations with IT teams across presales and onboarding cycles
• Excellent communication and presentation skills—comfortable guiding conversations from technical deep dives to executive briefings
• Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies
• Self-starter who thrives in a team-first, fast-paced, and remote-first environment

Responsibilities

• Serve as the technical lead across your assigned Sales Pod, partnering closely with an Enterprise Sales Executive and Customer Success Manager
• Design scalable Layer 2 and Layer 3 network solutions tailored to enterprise cloud strategies and digital transformation initiatives
• Lead technical discovery, solutions, and architecture design during the pre-sales process
• Deliver product demos, workshops, and architecture sessions that align to business needs and technical goals. Support onboarding and expansion conversations to ensure long-term adoption and satisfaction
• Build trusted advisor relationships with IT architects, engineers, and decision-makers at enterprise accounts
• Maintain deep knowledge of Megaport’s platform, APIs, and ecosystem of cloud partners (AWS, Azure, Google Cloud, Oracle, etc.)
• Contribute to documentation, playbooks, and technical enablement to elevate pod-level execution
• Coordinate with internal specialists and the Global SA team to drive consistency and innovation across regions

Preferred Qualifications

Hands-on experience with Terraform and API integrations is a plus

Benefits

• Flexible working environments
• Remote-first culture with coworking options
• Generous Leave Plans (parental, annual holidays, purchase program)
• Health & Wellness Allowance
• Generous study and training allowance + 5 days paid study leave
• Motivated team of industry experts and new talent
• Celebrated success with ‘Legend’ and ‘Kudos’ Awards