Solutions Architect

Summary

Join PingCAP's Solution Architect organization as a technology leader to ensure product and solution alignment with customer needs across various segments. Research TiDB's optimal business and technical scenarios in global markets, devise efficient GTM strategies, and provide these solutions to regional business teams. Guide customers in building reliable, scalable systems using our data platform. The team comprises software architects, database instructors, and industry experts. Lead the team supporting business fleets globally, ensuring achievement of business metrics and enhancing POC success rates. Advise customers on architectures and strategies for optimal TiDB utilization. Partner with cloud vendors to develop high-quality technical solutions and establish industry influence through technology sharing.

Requirements

• Professional experience could be 8+ years, Master in at least one database technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc
• Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture
• Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence with internal and external presenting, evangelizing and enabling the field teams with proactive exploration of data architecture needs, and guiding solution design
• Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc
• Outstanding communication and program presentation skills, enabling Possess a strong sense of curiosity and a continuous learning mindset in the realms of databases, cloud computing, big data, and other emerging technologies
• 5+ years of management of technical, enterprise customer-facing experiences

Responsibilities

• Lead the team to support business fleet in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept (POC) success rate of account teams
• Responsible for market insight into the global new economy industries segments, in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology
• Advise and guide customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journey
• As a technical expert, deeply understand and develop trends in data technology partnering with worldwide cloud vendors with high-quality better-together content and technical joint solutions
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams