Solutions Architect

Summary

Join SmartRecruiters as a Solutions Architect and help shape the strategy for building mind share and broad use of the SmartRecruiters Talent Acquisition Suite. You will work with strategic enterprise customers across the APAC region, primarily based in Australia with remote work options. This role requires deep technical skills in B2B SaaS products and HR/recruiting processes, along with strong customer-facing skills. You will partner with account executives, lead technical sales processes, and provide technical expertise to prospects and clients. The ideal candidate will possess exceptional knowledge of enterprise CRM or ATS systems and the SaaS ecosystem, and have a proven track record of success.

Requirements

• 5+ years of solution consulting/sales engineering experience, ideally with a SaaS Enterprise solution or equivalent experience managing a tech-stack in-house
• Consistent over-achievement in past experiences
• Driven, adaptable and great communication skills

Responsibilities

• Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, pilot management, training, due diligence, and security discussions
• Join technically-oriented calls and conversations with prospects and clients
• Collect, spec, and manage product and engineering requests from the Sales Team
• Document pre-sales findings and solutions discussed to be reviewed with implementation services to ensure an amazing customer experience
• Assist with and advise on integration implementations
• Document and negotiate enterprise SOWs and add-on services
• Spearhead RFP and Security Questionnaire completion with dedicated coordinator
• Prioritize opportunities while applying appropriate resources

Preferred Qualifications

Technically adept, experienced with HCM technologies

Benefits

• Competitive salaries and generous equity
• Remote-friendly work environment