Solutions Architect

Summary

Join SmartRecruiters as a Solutions Architect and help shape the strategy for building mind share and broad use of the SmartRecruiters Talent Acquisition Suite. You will possess deep technical skills in B2B SaaS products and HR/recruiting processes, and strong customer-facing skills. This role targets mid-market and enterprise customers across Northern Europe, requiring a West Coast/Central zone North America base and remote work flexibility. You will partner with account executives, lead technical sales processes, and assist with integrations and implementations. The ideal candidate has 5+ years of solution consulting/sales engineering experience with SaaS enterprise solutions and a proven track record of success. SmartRecruiters offers competitive salaries, generous equity, and strong internal mobility.

Requirements

• 5+ years of solution consulting/sales engineering experience, ideally with a SaaS Enterprise solution or equivalent experience managing a tech-stack in-house
• Consistent over-achievement in past experiences
• Driven, adaptable and great communication skills
• Possess exceptional knowledge of enterprise CRM or ATS systems and the SAAS ecosystem, display outstanding presentation skills, and have strong team values

Responsibilities

• Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, pilot management, training, due diligence, and security discussions
• Join technically-oriented calls and conversations with prospects and clients
• Collect, spec, and manage product and engineering requests from the Sales Team
• Document pre-sales findings and solutions discussed to be reviewed with implementation services to ensure an amazing customer experience
• Assist with and advise on integration implementations
• Document and negotiate enterprise SOWs and add-on services
• Spearhead RFP and Security Questionnaire completion with dedicated coordinator
• Prioritize opportunities while applying appropriate resources
• Be pulled into demos, discussions and various use-case scenarios, assisting reps on various types of technical and implementation conversations, particularly around integrations, system architecture, security and data privacy
• Scope services engagements for all enterprise prospects both for internal services teams and key SI partners
• Understand the product in every aspect, and are capable of communicating the business value of those details to potential prospects and existing clients
• Solution creative non-standard technical solutions for customers looking to leverage the extensibility of the SmartRecruiters platform

Preferred Qualifications

Technically adept, experienced with HCM technologies preferred