Solutions Architect

Summary

Join Thrive, an innovative technology solutions provider, as a Solutions Architect and become a key member of the new client acquisition team. Partner with the sales team to drive new revenue by identifying client challenges and building solution-based designs and proposals. Provide subject matter expertise in various areas like cloud, cybersecurity, and disaster recovery. Create technical documentation, presentations, and responses for RFPs/RFIs. Participate in client events and stay updated on emerging technologies. Interface with internal teams to improve products and services. Provide ongoing training to the sales organization and channel partners. This role requires a Bachelor's degree or equivalent experience and prior experience at a Managed Service Provider.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science or related field, or equivalent experience
• Prior experience working at a Managed Service Provider in a Solutions Architect or comparable client facing technical role. Previous experience in an IT Operations role is desirable
• Technical knowledge of Microsoft / Office 365, Microsoft Azure, Cyber Security platforms and technologies, server virtualization, storage, LAN and WAN networking, data backup and replication technologies

Responsibilities

• Partner with the Thrive Sales team and lead technical presales discussion and activities with prospective Thrive clients. Acting as the Technical and Trusted Advisor, the Solutions Architect will help identify client business and technical needs and propose solutions with the appropriate Thrive products and services
• Provide subject matter expertise and guidance related to Private, Public, and Hybrid Cloud, Cyber Security, Disaster Recovery, networking, and IT management to the Thrive Sales team and to prospective clients
• Create technical documentation, diagrams, client facing technical presentations, Statements of Work, and provide technical responses for RFP/RFI’s
• Participate in customer-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training
• Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate
• Interface with internal teams, providing input to constantly improve our products and services that add value for our clients
• Provide ongoing product and technology training to the Thrive direct sales organization and channel partners

Preferred Qualifications

Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) a plus