Solutions Architect

Summary

Join Watershed's growing team as the founding member of our Solution Architecture team in San Francisco or New York! You will guide customers through integrating with our enterprise sustainability platform, designing and executing optimal technical solutions to meet their specific business needs. This role involves close collaboration with sales, onboarding, and support teams, ensuring customer success. You'll be the technical expert on integration paths, improving our systems, and creating helpful resources for customers. The ideal candidate has 6+ years of experience in a relevant field, strong communication skills, and proficiency with APIs, databases, and architecture diagrams. Watershed offers a competitive salary, equity, comprehensive benefits, and unlimited paid time off.

Requirements

• Have 6+ years of experience in solutions architect, integration engineering, solutions engineering, or technical consulting
• Have experience working with enterprise and strategic customers to successfully adopt complex, data-oriented SaaS products
• Have excellent communication skills, both written and verbal
• Are proficient with REST APIs, cURL, SQL, databases, architecture diagrams
• Have the ability to communicate technical topics to non-technical stakeholders
• Are willing to learn and onboard quickly to climate-specific concepts
• Are excited to join a startup and are ready to take responsibility for building a function from the ground up

Responsibilities

• Consult with existing and prospective customers to design and execute on the best solution for their specific business, serving as the primary technical contact post-sales
• Understand customer requirements and communicate the technical and business value of solving customer needs using Watershed’s product features
• Partner closely with Account Executives and Solutions Consultants to understand prospective customers’ technical needs, including participating in architecture and security reviews
• Work closely with our Sales and Onboarding teams, including our Support team, to provide effective and efficient technical support throughout the customer lifecycle
• Be the expert in the various paths to integrating our customers’ databases with Watershed, navigating between pre-built integration functionality, our APIs, and manual data ingestion workflows
• Work closely with our product and engineering team that build and maintain our APIs and data ingestion workflows surfacing areas of friction and potential improvement
• Help surface and implement new ideas, such as improving our technical documentation or designing new demo functionality for our third party integrations
• Create sample API integrations or example code to demonstrate the capabilities of our systems and create easier jumping off points for our customers

Preferred Qualifications

Background in CS/programming a plus

Benefits

• Equity
• Health/dental/vision insurance
• 401(k)
• Unlimited paid time off
• Paid parental leave
• Fertility, and mental health programs