Solutions Consultant

Summary

Join Higharc, a VC-backed startup revolutionizing new home design and construction, as a Solutions Consultant. Collaborate closely with the sales team to secure new business by identifying customer challenges and showcasing Higharc's solutions. Develop extensive process mapping to create bespoke demos for prospective clients. Manage the ongoing development and refinement of process mapping exercises and documentation. Update the CRM and facilitate cross-departmental meetings to share findings. Create ROI documentation, business implementation strategies, success plans, and handover documentation. Deliver compelling demos and support the sales team throughout the discovery, validation, strategy, and design phases for prospective customers. Higharc offers a remote-first, flexible work environment with competitive salaries, equity, and comprehensive benefits.

Requirements

• 8 plus years of experience, ideally within the homebuilding industry, identifying customer needs and relating them to ROI
• Heavily developed business and consulting skills, preferably within the homebuilding industry
• Ability to assess a complex situation and focus on developing strategies for applying and evolving the company’s proprietary data to address significant customer challenges
• Strong customer-facing presentation skills/ ability to perform demos
• Proven success in learning new technologies and product capabilities

Responsibilities

• Develop extensive Process Mapping (deep discovery of processes and workflow), with defined points of value and ROI for each department, with information to deliver a bespoke demo, for prospective customers at decision stage
• Manage the ongoing development of Process Mapping Exercise output and refine Process Mapping exercises, questions, documentation, templates
• Update the CRM for relevant departments: Sales, Marketing, Product and Engineering and Drive cross-departmental meetings to share findings
• Document meetings and inputs thereof for use by stakeholders to create ROI documentation and validation, success plans, bespoke demos, and hand-off documents
• Perform bespoke demos for prospective customers and create ROI docs, business implementation strategy, Success Plans, and hand-off documentation

Preferred Qualifications

Ideally have experience, using AutoCad, BIM, Revit

Benefits

• Competitive salaries with significant equity, in a fast-growing, well-funded company
• Comprehensive medical, dental, and vision coverage
• Unlimited PTO
• Meaningful maternity/paternity leave
• Short and long-term disability plans
• A 401K
• A stipend to create the ideal home office