Solutions Engineer

Summary

Join Glean as a SLED Solutions Engineer and collaborate with state, local government, and education customers to showcase Glean’s AI-powered search capabilities. You will partner with Account Executives, build strong relationships with key decision-makers, create custom environments, manage technical POC cycles, and lead security-based conversations. Responsibilities include performing customer-facing activities, working cross-functionally with product and engineering teams, and developing ROI reports. This remote or hybrid role requires 3-5+ years of sales engineering or solution consulting experience in a SaaS organization focused on the public sector. A Bachelor's degree in CS or a related field is required, along with excellent communication skills and a consultative approach to problem-solving. Proficiency in Python or Java and experience with API-based integrations are also needed. Glean offers a competitive compensation package, comprehensive benefits, and a vibrant company culture.

Requirements

• 3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
• Bachelor's degree in CS or a related field
• Excellent written and verbal communication skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
• A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
• Familiarity with any cloud environment (GCP, AWS, Azure)
• Proficiency in Python or Java
• Ability to configure, monitor and maintain API based integrations

Responsibilities

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
• Build and maintain strong relationships with key decision makers and influencers in the public sector
• Create and demo custom environments based off of customer industry and line of business
• Run and manage a technical POC cycle
• Perform customer facing activities including technical discovery calls
• Lead security based conversations to make customers comfortable with Glean’s security posture
• Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
• Develop ROI and business justification reports and presentations

Benefits

• Medical, Vision, and Dental coverage
• Generous time-off policy
• The opportunity to contribute to your 401k plan to support your long-term goals
• Home office improvement stipend
• Annual education and wellness stipends to support your growth and wellbeing
• Healthy lunches daily