Staff Solutions Engineer

Summary

Join Code for America as a Staff Solutions Engineer and collaborate with government partners to deliver technical guidance, transforming how government delivers services. As a deeply experienced technologist and systems thinker, you will build bridges between complex legacy government systems and cutting-edge civic technology. You will work with a team of designers, researchers, engineers, product managers, and policy experts across program portfolios, focusing on Criminal Justice, Tax Benefits, and the Social Safety Net. This remote position requires 7+ years of software engineering experience and strong communication skills to explain complex technical concepts to non-technical audiences. The role involves building relationships with government agencies, identifying technical solutions, and implementing proof-of-concept applications. Code for America offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers
• Recent back-end development, database, data-science and/or DevOps experience
• 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Ruby, Java, Scala, Kotlin, etc)
• Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions
• Strong self-management skills and a proven ability to manage multiple engagements simultaneously
• Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact
• Tenacity and adaptability; able to navigate relationships,ambiguity, and technical challenges and unblock yourself and your team
• Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures

Responsibilities

• Partnerships and Collaboration Build and maintain relationships and develop technical champions within government and partner organizations
• Assist in project planning and drafting statements of work and technical requirements
• Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders
• Assist in documenting and communicating technical best practices and in the framing of government RFPs
• Collaborate with government partners and provide written resources to communicate complex technical concepts
• Strategic Leadership Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences
• Estimate project scope and rough project plans for government initiatives
• Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations
• Solutions Development Implement proof-of-concept applications, software installations, and custom development projects
• Leading light technical implementations and low / no-code software solutions
• Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services
• Other duties as assigned

Preferred Qualifications

• Experience working with or in government
• Personal experience with or professional experience working within the justice system, social safety net or other mission-relevant government services
• Experience automating with large language models or natural language processing technologies
• Experience with government procurement processes
• Active contributions to open source projects

Benefits

• Salary: Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. Offer targets vary based on market / geographic location. The offer targets for this role range from $128,945- $157,850 annually
• Laptop provided
• $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy
• Cell phone and/or internet reimbursement of $50 per month
• $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
• Employees under 3 years are eligible for a 100% employer match of up to 3% of employee contribution
• Employees with 3+ years are eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
• Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans
• Employer contributes up to 80% of the cost towards dependent and family coverage
• Code for America employees may work remotely across the US
• Code for America employees main residence must be within the US
• Full-time employees work 40 hours per week, Monday - Friday
• Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
• Open personal time off, a minimum of 16 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Paid sick time; up to 96 hours annually
• Competitive paid parental and family leave
• 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away