Solutions Engineer II

Summary

Join Echodyne, a leader in compact solid-state true beam-steering radar technology, as a Solutions Engineer. You will be a key member of the sales team, responsible for pre- and post-sales technical engagement with customers. Showcase Echodyne's products through demonstrations, support customer relationships, lead installations and integrations, and provide technical support. You will also participate in data analysis, report creation, and the development of training materials. Up to 50% travel is required. This role demands strong technical skills, excellent communication abilities, and a proven track record of success in a technical sales environment.

Requirements

• Proven track record of learning a technical product and conveying the value of that product to potential customers
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills
• Organized and detail-oriented with excellent follow-up and decision-making skills
• Solid technical foundation and good technical writing skills
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations
• 5+ years of experience in a quota-carrying technical role

Responsibilities

• Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base
• Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers
• Up to 50% travel may be required
• Other related tasks required to fulfill the needs of the business

Preferred Qualifications

• Experienced in coordinating efforts across teams and organizations
• Experience working on a sales team
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars
• Familiarity with a computer programming language, preferably Python or Matlab
• Experience with Linux operating systems and using a Command Line Interface
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues
• Experience conducting basic data plotting and analysis

Benefits

• The pay range for this position is a base salary of $100,000 - $120,000 per year plus commission
• Incentive stock options
• Excellent medical, dental and vision coverage benefits for employee and family members
• Unlimited vacation, 12 paid sick days, and 9 paid holidays
• Company paid disability, life insurance, employee assistance program and travel insurance
• 401k Plan
• LOCATION: Remote
• TRAVEL: Travel as required, both air and ground; 40-50%